easyRights: Enabling immigrants to easily know and exercise their rights
Inclusion
Funding
Horizon Europe
Geographic focus
Greece, Italy, Spain, United Kingdom
Dates
1 January 2020 –
30 November 2022
About
Enabling immigrants to easily know and exercise their rights
Key Findings
- Knowledge of migrants’ needs is scattered. Service providers often do not have the full picture of migrants’ access to services.
- Civil servants involved in service provisions to migrants at the local, regional or national level should receive specific intercultural training.
- Public officials’ limited awareness of human rights issues jeopardises access to the right to asylum and undermines the principle of good administration.
- Focusing on service design and ICT to improve service access for migrants should be part of all integration strategies at the national, regional or local level.
Highlighted Publications and Tools
- Policy Brief – human rights literacy in service design and supply
- easyRights Agent – a text-based bot designed to help migrants access crucial services
- Mediation Grammar – a set of minimum requirements to enforce the information rights of foreign (non-EU) immigrants, asylum seekers, and refugees legally entitled to stay in the EU.
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