easyRights: Enabling immigrants to easily know and exercise their rights
Inclusion
Funding
Horizon Europe
Geographic focus
Greece, Italy, Spain, United Kingdom
Dates
1 January 2020 –
30 November 2022
About
Enabling immigrants to easily know and exercise their rights
Key Findings
Knowledge of migrants’ needs is scattered. Service providers often do not have the full picture of migrants’ access to services.
Civil servants involved in service provisions to migrants at the local, regional or national level should receive specific intercultural training.
Public officials’ limited awareness of human rights issues jeopardises access to the right to asylum and undermines the principle of good administration.
Focusing on service design and ICT to improve service access for migrants should be part of all integration strategies at the national, regional or local level.
Highlighted Publications and Tools
Policy Brief – human rights literacy in service design and supply
easyRights Agent – a text-based bot designed to help migrants access crucial services
Mediation Grammar – a set of minimum requirements to enforce the information rights of foreign (non-EU) immigrants, asylum seekers, and refugees legally entitled to stay in the EU.